Under the direction of the Manager of Physician Services, the Coding Supervisor is responsible for providing first-line supervision for the Medical Coding Team.  This may include Charge Entry and Certified Professional Coders.  Supervisor responsibilities include but are not limited to daily supervision and monitoring of quality and productivity performance.

1. Provides daily supervision of coding team and provides feedback to the Manager of Physician Services on   exceptional and substandard performance.
2. Leads all efforts associated with onboarding new staff in coding and charges
3. Provides ongoing feedback to staff on areas of improvement
4. Ensures that all members of the coding ream are following official polices and standard procedures and       conducting discipline for those in violation.
5. Counsels coding staff on actions required to meet minimum performance requirements.
6. Assist with Coding Audits from third party auditor
7. Communicates documentation and charging concerns to clinical office managers and physicians.
8. Attends Training and Meetings to receive updated billing and coding information.
9. Schedule Coding Team quarterly meetings

Qualifications:

• Education:
• Hold Certification as Certified Professional Coder (CPC), Certified Coding Specialist (CCS), Certified Coding Specialist Physician Based (CCS-P), or Certified Radiology Coder (RCC)
• Experience:
  • Minimum of 1 years of experience in coding experience using ICD 10, CPT, and HCPCS Level II codes in Physician Coding.
• Skills and Abilities:
  • In depth knowledge of coding process, coding systems software, workflow management, and electronic medical records.
  • Advanced knowledge of the ICD 10 CM, CPT, and HCPCS.
  • Advanced knowledge of Official Coding Guidelines and Clinical Documentation Guidelines
  • Advanced knowledge of Optum 360 Encoder
  • Knowledge of the principles and practices of supervision as applied to management and direction of personnel
  • Strong organizational, planning, scheduling, and project management abilities
  • Excellent leadership ability
  • Excellent oral and written communication skills
  • Excellent critical thinking skills
  • Excellent analytical ability to develop and analyze data to recommend solutions and solve complex problems
  • Ability to adapt to changes in workload and work functions and to effectively prioritize work assignments
  • Extensive knowledge of Anatomy and Physiology
  • Demonstrated capacity to work independently as well as in a team environment
  • Comfortable presenting formal presentations to both large or small groups or individuals
  • Proven organizational and time management skills
  • Strong interpersonal skills
  • Ability to meet deadlines
  • Ability to problem solve and make independent decisions
  • Ability to multi-task
  • Ability to collaborate and promote teamwork
  • Experience using Microsoft Office (Excel, Word, PowerPoint, Visio)

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

WORKING CONDITIONS

Physical presence onsite is essential.  Hearing and vision must be normal or corrected to within normal range.  Able to perform the duties with or without reasonable accommodation.

Valid driver’s license and automobile liability insurance. Very good interpersonal communication and customer service skills required.  

Physical:  Medium work – Exerting 20 – 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to more objects.  Physical Demand requirements are in excess of those for Light Work.   Good manual and finger dexterity.  Ability to tolerate prolonged periods of sitting.  Some light driving required. 

Psychological:  Contact with Others, Deal with external customers/clients, sometimes dealing with unpleasant people, occasionally coordinating letters/memos, working with work groups or as a Team constantly/consistently.