Generates death list and completes death certificates process to the state as needed. Applied detailed provision of laws and regulations.  Assures authenticity of patient signature prior to release of information. Retrieves documents through Chartmaxx optical system, Papervision, microfiche, and paper charts, and processes release of information on accordance with established policies and procedures. Generates and reviews invoices for reimbursement. Performs other duties in accordance with established hospital and departmental policies and proceduresGenerates death list and completes death certificates process to the state as needed. Applied detailed provision of laws and regulations.  Assures authenticity of patient signature prior to release of information. Retrieves documents through Chartmaxx optical system, Papervision, microfiche, and paper charts, and processes release of information on accordance with established policies and procedures. Generates and reviews invoices for reimbursement. Performs other duties in accordance with established hospital and departmental policies and procedures.

1. Type's official death certificate (within 10 days of death). Ensures that the legal certificate is completed before sending to the county’s vital records office. Obtains appropriate statistics as needed.
2. Process requests, audit, reviews, and appeals for all types review agencies.
3. Assure the authenticity of patient signatures prior to release of information.
4. Applies the detailed provision of specific laws and regulations for release of information.
5. Prepares documents for release of information by selecting the appropriate documents for copying and/or faxing.
6. Generates and reviews invoices to ensure billed appropriately.
7. Answers phones, retrieves messages, and communicates to appropriate persons or process request as related to continued health care and release of information.
8. Maintains requests for Compliance 360 and Palmetto Medicare.
9. Processes the department mail to and from the mail room.
10. Consistently meets or exceeds departmental deadline standards and work/project completion (i.e. individual productivity, meeting established deadlines) at 97% to meet the standard.
11. Demonstrates a commitment to the provision of high quality service and contributes to quality outcomes (i.e. accuracy rates, documentation, quality improvements) at 97% to meet the standard.

DCH Standards:

• Maintains performance, patient and employee satisfaction, and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues, and with self.
• Requires use of electronic mail, time and attendance software, learning management software, and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

High school graduate with one year of experience in a Medical Record Department preferred. Possess knowledge of the workflow in a Medical Records Department preferred. Must have strong personal computer skills and a high level of experience with operation of equipment such as printers, computers, and fax machines. Exhibits interpersonal skills and abilities to deal effectively with all levels of staff. Must be detailed oriented, self-motivated and have the ability to stay focused on tasks for extended periods of time. Knowledge and experience in release of information legal issues of health care to State and Federal laws preferred. Must be able to read, write legibly, speak and comprehend English.

Working Conditions:

WORK CONTEXT

1. Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse.
2. Requires ability to withstand pressures of constant deadlines, audits, educational demands and changing healthcare environment. This job involves standing, walking, sitting, stooping, pushing, pulling, and crouching.
3. Must be able to adapt to changes in work area as assigned.
4. Must have the ability to accept criticism and dealing calmly and effectively with high stress situations.
5. Physical presence onsite is essential.
6. Displays a willingness to take on responsibilities and challenges.

 PHYSICAL CONTEXT

1. Requires ability to work 8 hours at a computer screen and keyboard/mouse.
2. Hearing and vision must be normal or corrected to within normal range.
3. This job involves talking, hearing, standing, walking, sitting, stooping, pushing, lifting, repetitive motion and crouching.
4. This job is considered light work. Must be able to lift up to 30 pounds occasionally and 10 pounds frequently.
5. Must have good dexterity. Should be able to reach and extend arms in any direction. Must be able to adapt to changes in work area as assigned.
6. Physical presence onsite is essential.