The HIM Data Integrity Specialist is responsible for maintaining data integrity in the Master Patient Index (MPI) database. Provides analytical and operational support to ensure necessary corrections and synchronization between various systems. Performs data integrity functions to ensure timely corrections and accurate information within the electronic health record. Performs systematic merges of duplicate patients in the appropriate systems to ensure that patient matches have been completed correctly. Ensures the appropriate validations for requested amendments to the medical record. Reports and resolves MPI related inquires in a timely manner. Applies the departmental policies and procedures to minimalize duplication of medical records while promoting continuous process improvement.  

1. Conducts merges, unmerges, and moved account functions in Expanse.
2. Processes patient portal request for enrollment, edits, and/or provide proxy access as appropriate for the patient.
3. Works collaboratively with various departments to identify, resolve and confirm the successful processing of document related connectivity errors in Expanse.
4. Monitors data integrity issues and escalates problems appropriately.
5. Monitors Expanse interface manager and inbox connections to identify errors in the processing of documents between Expanse and third-party systems.
6. Monitors the fax utility applications for the appropriate systems.
7. Communicates effectively to clarify request and assist in the appropriate chart corrections.
8. Compiles reports for duplicate records and missing MPI data according to the established processes.
9. Participates in system testing and implementation requirements.
10. Conducts routine data quality audits according to the established processes to ensure data accuracy.
11. Meet and maintain established individual goals per departmental policies.
12. Pick up charts and maintains accountability for charts from all nursing units.
13. Performs routine clerical tasks.
14. Responsible for ordering office supplies and/or request services for office equipment.
15. Maintains office area to include stocking supplies, cleaning, and keeping the area organize.
16. Consistently meets or exceeds departmental deadline standards and work/project completion (i.e. individual productivity, meeting established deadlines) at 97% to meet the standard.
17. Demonstrates a commitment to the provision of high-quality service and contributes to quality outcomes (i.e. accuracy rates, documentation, quality improvements) at 97% to meet the standard.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

High school diploma or GED required. Minimum of one year of experience in a Medical Records Department preferred. Possess knowledge of the workflow with Master Patient Index(MPI) preferred. Must have strong personal computer skills and a high level of experience with operation of equipment such as printers, computers, and fax machines. Exhibits interpersonal skills and abilities to deal effectively with all levels of staff. Must be detailed oriented, self-motivated and have the ability to stay focused on tasks for extended periods of time. Knowledge and experience in patient security, identity and patient record matching preferred. State and Federal laws preferred.   Must be able to read, write legibly, speak and comprehend English.

WORKING CONDITIONS

WORK CONTEXT

1. Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse.
2. Requires ability to withstand pressures of constant deadlines, audits, educational demands and changing healthcare environment.
3. Must be able to adapt to changes in work area as assigned. 
4. Physical presence onsite is essential. 
5. Displays a willingness to take on responsibilities and challenges.
6. Must have the ability to accept criticism and dealing calmly and effectively with high stress situations.

PHYSICAL FACTORS

1. This job involves standing, walking, sitting, stooping, pushing, pulling, and crouching.
2. The job is considered light work.
3. Ability to lift up to 30 pounds occasionally and 10 pounds frequently and/or negligible amount of force constantly to move objects frequently.
4. Hearing and vision must be normal or corrected to within normal range. 
5. Must have good dexterity and should be able to reach and extend arms in any direction.
6. Physical presence onsite may be required.
7. Must be able to perform the duties with or without reasonable accommodation.