The Pharmacy Supply Chain Manager oversees the ordering, receipt, and distribution of medications for all inpatient and outpatient facilities, including off-campus clinics. To ensure high-quality patient care at a low cost, they supervise daily purchasing, inventory control, and returns management. Key responsibilities include managing formulary updates, branded-to-generic conversions, waste monitoring, and product recalls.

1. Vendor Management: oversees contract compliance, optimizes GPO contracting resources, monitors vendor performance and product and label quality
   Service Level Maintenance: reconciles Borrow/Loan exchanges with non-DCH pharmacies, represents Supply Chain on the Medication Management Committee, liaises with manufacturers to stay current with respect to drug supply availability
   
2. Inventory Optimization: initiates branded-to-generic conversions, controls the non-formulary ordering/purchasing/receiving process, sets par levels
   
3. Receiving: resolves invoicing/pricing errors that necessitate credits and/or re-bills, supervises the matching of purchase orders with packing slips, escalates packing slip/purchase order mismatches with distributors and manufacturers
   
4. Inventory Integrity: via Pharmacy Informatics initiates requests for commodity numbers, oversees monthly cycle counts in the central pharmacy carousels and the main campus and off-campus outpatient pharmacies, schedules and supervises the annual inventory
   
5. Issues and Transfers: collaborates with DCH Hospital Supply Chain and DCH Transportation to ensure medication and supply orders reach main campus outpatient and off-campus outpatient cost centers on time and complete
   
6. DSCSA: overseeing DSCSA compliance and work with Pharmacy department stakeholders to ensure all DSCSA requirements and guidelines are in place
   
7. Accounting Compliance: reviews interdepartmental charges to balance issues and receipts, facilitates the monthly close by assisting finance in matching invoices with receipts
   
8. Business Process Outsourcing: oversees 3rd party re-packager (particularly with respect to turnaround times and label/barcode compliance), directs the production activities of 3rd party compounders, participates in and on occasion advises the Corporate Director of Pharmacy on make vs. buy decisions
   
9. Recalls: supervises the drug recall process (specifically: monitors alerts, prompts action by the accountable parties, tracks escalation online, polices closure)
   
10. Waste Management/Reverse Distribution/Hazardous Medications: oversees the central pharmacy’s waste capture infrastructure and supervises waste capture methodologies off-campus, coordinates reverse distribution of captured waste through a 3rd party, collaborates with MGH Environmental Services to dispose of non-reversible medications (ex: chemotherapy drugs and sharps)
    
11. 340B Program: collaborate with the 340B Pharmacy Program Team for inventory compliance with the 340B Program’s requirements and guidelines. Provide data, information and reports to assist the 340B Team with purchasing optimization related to the Program.
12. Manages departmental budget
13. Interviews, selects, hires, and retains employees
14. Ensures orientation and training for employees
15. Manages performance
16. Promotes, demotes, or transfers employees to meet organizational needs
17. Executes progressive discipline up to and including termination
18. Manages departmental productivity standards
19. Performs compliance requirements as outlined in the Employee Handbook
20. Approves payroll and is responsible for accurate payment of employees
21. Manages front line operations of area of accountability related to meeting/exceeding departmental goals, 5
22. keys of excellence, DCH Mission and Vision.
23. Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
24. Performs compliance requirements as outlined in the Employee Handbook
25. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
26. Requires use of electronic mail, time and attendance software, learning management software and intranet.
27. Must adhere to all DCH Health System policies and procedures.
28. All other duties as assigned.

• High School graduate or equivalent. Bachelor’s Degree preferred.
• Registered or eligible as pharmacy technician with Alabama Board of Pharmacy
• National Certification Pharmacy Technician by PTCB or ExCPT
• 3 years of pharmacy purchasing experience required
• Proficient utilizing Microsoft Word, Excel and PowerPoint software applications
• Ability to create and analyze reports from various information systems and applications
• Leadership experience with formal leadership training or supervisory experience highly preferred
• Knowledge and ability to maintain compliance with The Joint Commission, DSCSA and other applicable regulatory agencies

WORKING CONDITIONS

WORK CONTEXT

Environmental

• Exposure to contaminants
• Exposure to hazardous conditions
• Close physical proximity
• Requires wearing common protective or safety equipment

Psychological

• Contact with others
• Occasionally deal with unpleasant or angry people
• Daily use of electronic mail
• Engage in face to face discussions
• Effective interpersonal and communication skills
• Frequent use telephone
• Collaboratively able to work on group or team
• Excellent analytical skills, critical thinking and decision-making skills
• Must be able to communicate expectations to staff and hold the staff accountable using the just culture process

PHYSICAL FACTORS

• Physical activities include: Talking, hearing, bending, twisting, walking, kneeling, crouching, stooping, climbing, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls).
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• Must be able to perform the duties with or without reasonable accommodation.
• Must be able to tolerate prolonged periods of sitting and/or standing
• Hearing and vision must be normal or corrected to within normal range.
• Possible exposure to disease, infection and hazardous materials.
• Physical presence onsite is essential. 

OTHER JOB FACTORS

• Must be pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Must be reliable, responsible, and dependable, and fulfill obligations.
• Must be able to file and maintain records.
• Must be careful about detail and be thorough in completing work tasks
• Must be willing to take on responsibilities and challenges.
• Must be honest and ethical.
• Must be able to accept criticism and deal calmly and effectively with high stress situations.