Under the supervision of the RN assist in planning, organizing, implementing, and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area.

1. Coordinated nursing unit functions to provide for smooth operation of all nursing/patient activities.
2. Correctly and accurately assembles, maintains and disassemble patient medical record.
3. Demonstrates working knowledge of order entry process and transcription of physician orders.
4. Maintains well organized, well-supplied, clean nursing unit.
5. Answers telephone and intercom, takes messages, and communicates messages to the appropriate person, using appropriate telephone etiquette.
6. Assist in performance improvement (PI) activities by serving on PI teams as warranted, assisting with PI measures, and supporting/implementing changes necessary for improvement.
7. Maintains statistics/logs as required by the unit Manager/Director.
8. Performs initial and annual competency per job class.
9. May be responsible for observation of cardiac monitors, notifying staff of alarms/changes in cardiac rhythm, or when patients are off monitor.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Computer and/or computer software knowledge or experience.  Approved previous experience in clerical functions or completion of in-service education classes, high school education or equivalent.  Must be able to read, write legibly, speak and comprehend English.