Provides assistance to the Supply Chain IT Manager in managing supply chain data, systems, and technology related processes.  Supports Supply Chain staff with data management, information extractions, and analytics as needed from a variety of internal systems and external sources. Assists with training DCH staff system-wide on core Supply Chain systems and IT dependent processes. Ensures data integrity, by entering and maintaining data in key dictionaries and files.  Thinks creatively and offers practical solutions to problems as they arise.

1. Build and modify items in Meditech as requested
2. Coordinate with Item Integrity Department to determine whether each item is patient chargeable.
3. Process item change requests, inactivate items, and make packaging string changes.
4. Correct and approve problem invoice discrepancies as required.
5. Proactively maintain Supply Chain Item Master and handle requests for changes and modifications
6. Provide staff with access to systems as authorized
7. Assist authorized employees with completion of required forms
8. Understand all DCH Health System policies and procedures and assist manager in ensuring that Supply Chain IT systems and processes are in compliance
9. Manage Supply Chain information on DCH Intranet and website.
10. Collaborates closely with DCH It Department and external vendors to resolve issues
11. Assist with facilitating product recall process.
12. Process purchase orders as a backup
13. Prepare monthly and ad hoc data reports as requested
14. Learn, maintain expertise, and provide training as needed in all Supply Chain systems and technologies including but not limited to; Microsoft Office Suite, Meditech supply chain functions, Craneware, EDI systems, vendor management system, GPO and vendor provided databases.
15. Work on special projects as assigned
16. Create analyses using Excel and other data tools
17. Maintain own professional growth and development

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

An Associate degree is required.  A minimum of 5 years healthcare experience may be substituted in lieu of a degree. A Baccalaureate degree in business or IT is highly preferred. Understanding of Supply Chain processes and experience with IT systems is required. Medical supply knowledge is a plus. Excellent verbal and written skills as well as interpersonal relationship and customer service skills are required. Experience using front office personal computer applications is also required. High level skills in Excel is required. Must be able to read, write legibly, speak and comprehend English.

Working Conditions:

Frequent interaction with internal customers in person and over the phone, on a daily basis. Frequent e-mailing activities to ensure efficient flow in information. Must possess average manual dexterity and fine motor skills.  Able to stand, walk and sit for long periods of time.  Must be able to lift a maximum of fifty (50) pounds, lifting, pushing, and carrying objects weighing up to twenty (20) pounds. Normal color vision.  Long periods of sitting. Physical presence onsite is essential.  Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation

Physical

S-Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition

exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition

exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human

body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods

of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary

criteria are met.

Psychological

Frequent contact with others.. Must be able to interact with the vendor community and internal customers. Frequent use of electronic mail and face-to-face discussions. Frequently sending of memos and communications. Frequent telephone conversations with vendors and internal customers.

Physical presence onsite is essential.  Hearing and vision must be normal or corrected to within normal range.  Able to perform the duties with or without reasonable accommodation.