Responsible for development and implementation of system-wide organizational development interventions, leader training and development and coaching. 

1. Coaches leaders to improve their performance.
2. Proficient in facilitation skills to help groups reach decisions and function efficiently.
3. Capable of analyzing organizational/group/individual needs and proposing solutions.
4. Serves as an internal consultant to clients regarding group dynamics, problem resolution and appropriate intervention strategies
5. Designs and conducts individual and group/team interventions to improve performance.
6. Manages the deployment and development of the Corporate University.
7. Uses instructional design and adult learning principles to develop effective training in multiple methodologies (classroom, on-line, webinar, etc) for identified audience.
8. Delivers effective and participant-centered training.
9. Coordinates various educational events.
10. Coordinates, manages and brings to fruition assigned projects on time.
11. Ability to manage multiple projects, events, and deadlines concurrently
12. Develops and implements cost savings and performance improvement processes.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

1. Bachelor’s degree in organizational development, adult education, or related field.
2. At least (2) years of coaching experience, minimum of ICF ACC credential or equivalent preferred.
3. At least (5) years of experience assessing, designing, delivering, monitoring and evaluating organizational interventions in large, complex organizations. 
4. At least (3) years of designing instruction based on adult learning and instructional design principles.
5. Has at least (3) years of experience as a group facilitator.
6. Organization and project management experience.
7. Proficient in Microsoft Office applications.
8. Must be able to read, write and speak English.
9. Demonstrates competence with supervision, program administration, and interpersonal skills. 
10. Excellent written and verbal communication skills.
11. Must be able to read, write legibly, speak, and comprehend English.

WORKING CONDITIONS:

WORK CONTEXT

• As a part of this job you will have contact with others, coordinate projects, influence/lead others to get work accomplished, use good judgment in decision making and think critically.
• Primarily indoor office space.
• Requires transportation to other facilities about 5-10% of the time.
• About 10-15% of the job requires walking to various departments, classroom and meeting spaces.
• Job hours are typically 8:00a-5:00p Monday-Friday, however, there may be times when earlier or later hours are necessary as well as weekends.

PHYSICAL FACTORS

• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• Must be able to perform the duties with or without reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.
• Physical presence onsite is essential
• Must be able to perform the duties with or without reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.
• Physical presence onsite is essential.