Designs and maintains a reliable, secure, and efficient network environment. Be able to deploy, configure, maintain, and monitor all wired and wireless equipment to ensure smooth network operation. Lead as a senior member on Technology team projects when called upon. 

1. Maintains network switch, router, and firewall specifications and configuration by analyzing workflow, access, information, and security requirements; performing router and switch administration, including interface configuration and routing protocols.
2. Establishes a stable network environment by evaluating network performance issues including availability, utilization, throughput, and latency; recommends the selection, installation, configuration, and testing of equipment.
3. Supports all projects as they relate to IT network management.
4. Supports in developing networking policies and procedures.
5. Assists in planning future network upgrades by conferring with vendors, developing, testing, evaluating, and installing enhancements.
6. Assists with meeting financial requirements by submitting information for budgets and monitoring expenses.
7. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
8. Protects the organization's value by keeping information confidential.
9. Accomplishes organization goals by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.
10. Develop and implements cost savings and performance improvement processes.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Education:

Minimum of High school diploma or GED required.  Associates, technical, or Bachelor’s degree preferred. Experience and or industry standard certification may be considered in lieu of degree. Industry standard certification with emphasis on Wired and/or Wireless Networking required. Multiple IT Server and/or Networking certifications preferred. Specific experience in a 2000 user or greater environment is a requirement.

Experience:

5 years of hands on IT server/network support experience required.

5 years of Wireless networking experience required

Skills:

Advanced knowledge of Wireless Networking, Network Routing, Network Switching, VOIP and Network Security applications. Strong written and verbal communication skills with the ability to make formal presentations required. 

Exhibits interpersonal skills and abilities to deal effectively with all levels of personnel. 

Possess strong skills in network troubleshooting with an emphasis on wireless, switching, routing and WAN technology.

WORKING CONDITIONS

Ability to travel to all Health System facilities.  Hearing and vision must be normal or corrected to within normal range.  Able to perform the duties with or without reasonable accommodation.  Able to participate in on-call.

Active work.  Lifting 55 pounds and lifting and/or carrying such articles as servers, PC's, hardware, printers, and distribution system materials. This job involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine.  Should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping, in new construction, on existing office spaces/desks. Must have good manual dexterity for data entry and adjustment of paper and forms in printers