Establish a strong, sold line of communication with all levels of employees and external business partners. All employees are expected to perform and communicate openly, effectively, and professionally with staff members, consumers, and external business partners. Must be willing and able to complete all trainings in obligatory timeframes. All employees are expected to perform in a mature, professional, business-like manner. Participation in agency activities, testing events, and fundraisers is expected as necessary and requested. Be aware that breach of confidentiality is grounds for dismissal. This job description can be modified to reflect additional tasks.
DCH Standards:
High School diploma or equivalent required. Strong organizational skills and self-motivation required. Candidate must exhibit ability to multi-task and take initiative with projects. Must have basic command of Microsoft Office, computers, e-mail, and the internet. Must be willing to travel throughout a multi-county area in personal vehicle-Mileage is reimbursed. Must have valid driver license, personal automobile insurance, and a good driving record.
Schedule: Work hours are full-time and may occasionally include nights and/or weekends; varies based on the needs of the consumers, the consumer’s family, and the Agency.
Environmental: This job requires working indoors in environmentally controlled conditions and in close physical proximity to other people in a corporate office setting. At times, this job requires working exposed to sounds and noise levels that are distracting.
Physical: May lift up to 50lbs occasionally; long periods of standing, stooping, bending, and sitting. Must be able to read, write legibly, speak, and comprehend English. Good manual and finger dexterity. Good communication skills. Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.
Psychological: Responsible for work outcomes and results of other workers; important to coordinate or lead others in accomplishing work activities in this job. Awareness of high level of confidentiality. Able to develop constructive and cooperative working relationships with others, and maintain them over time. Able to meet deadlines and schedules. Able to deal with unpleasant, angry, or discourteous individuals in person or by telephone. Able to perform the duties with or without reasonable accommodation.
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