The Communication Center RN is responsible for coordinating patient admissions and transfers from physician offices and other outside facilities to DCH RMC and NMC. This role is responsible for assuring that patients have appropriate orders and patient status upon admission. The Communication Center RN participates in planning and assignment of hospital beds in conjunction with the Patient Accommodation Staff and Administrative Supervisor.
DCH Standards:
Maintains current Alabama Registered Nurse License, 5 years RN experience preferred, Critical Care or ED experience preferred, DCH experience preferred. Must be able to work independently. Excellent communication skills required, i.e. phone etiquette, interpersonal skills, and customer service principles. Must be able to prioritize appropriately, coordinate stressful situations effectively, demonstrate self-confidence, and work effectively with various personalities. Previous PC knowledge required with basic keyboarding experience. Must be able to read, write legibly, speak and comprehend English. Customer service abilities including effective listening skills, critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast pace.
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