Overview
- To serve as coordinator to the Medical Staff Office and Director
Responsibilities
- Generate and publish the emergency call schedules monthly and update as needed.
- Generate affiliation verifications.
- Provide pre-applications and applications to new applicants.
- Process pre-applications. Run primary source verifications and collect information, certificates, licensure etc necessary for applications to prospective members of the Medical Staff.
- Credentials initial applications for Licensed Independent Practitioner Employees
- Coordinates annual competency assessments for all Licensed Independent Practitioner Employees.
- Credentials initial applications for Allied Health Practitioners (PA, CRNP, CRNA)
- Credentials reappointment applications for Allied Health Practitioners within the following specialties: Emergency Medicine, Internal Medicine & Anesthesia
- Perform data entry
- Perform scanning and filing duties.
- Assist in the preparation of packets for Allied Health Committee, Professional Activity Committee
- Accumulates and prepares materials fort the Family Medicine Department Meeting.
- Accumulates and prepares materials for Medical Staff key committees including the Quarterly Medical Staff Meeting and Executive Committee of the Medical Staff, which includes agenda packet preparation and on-going and follow-up documentation necessary for the smooth functioning of these committees.
- Develop PowerPoint presentation for monthly and quarterly meetings.
- Attend monthly and quarterly evening meetings.
- Coordinate scheduling for Medical Staff meetings. (Reserving rooms, submitting catering request, etc.)
- Coordinate office correspondence.
- Maintain database, assign and distribute physician/AHP parking hangtags.
- Responsible for the preparation of the monthly PAC/MEC Medical Staff recommendations for RMC and NMC to the DCH Board in the form of a written Board report to the CEO’s secretary.
- Provide and process observation applications.
- Follow up on delinquencies.
- Send out information to Medical Staff as needed
- Coordinate incoming and outgoing office mail
- Manage flu vaccine documentation for the medical staff.
- Prepare monthly patient satisfaction letters.
- Order office supplies as needed.
- Off-board credentialed staff as needed.
- Responsible for running monthly queries from the Office of Inspector General (OIG) and Alabama Medicaid. Report findings to the director.
- Responsible for publishing hand hygiene tracer information from the Department of Epidemiology.
- Create orientation packets to include onboarding paperwork and badge (assign badge access).
- Facilitate the preparation of determining agenda items and obtaining documentation needed for monthly/quarterly/biannual meetings.
- Send invoices for initial/reappointing fees for providers
- Request badge(s) for new providers.
- Request computer access for new L
- Communicate with Department Chairs and providers on a regular basis.
- Assist in scheduling/preparing for Doctor’s Day
- Provide office support for Director.
- Generate, publish and maintain slides for MD TV.
- Maintain information in Rolodex
- Responsible for maintaining current expirables (license, ACSC, DEA and insurance certificates, etc.) in provider credentialing
- Take and prepare meeting minutes as needed.
- Add/delete/update provider emails in distribution lists
- Some travel between Regional Medical Center and Northport Medical Center may be occasionally required.
- Assist in the preparation for The Joint Commission survey for the Medical Staff Offices at RMC and NMC.
- Responsible for maintaining the physician dictionary for both facilities.
- Responsible for Application/Background Fee deposits into the Medical Staff Office Account
- Directs/Responsible for physician assistant requests for clinical rotations.
- Directs/Responsible for the process for FPPE.
- Directs/Responsible for the process for COVID Reports.
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
- Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
- Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
Qualifications
- General Education Development
- Must be able to read, write and speak English
- High School graduate or equivalent
- Five (5) years previous medical staff office experience preferred
- Computer knowledge and skills required
- Ability to handle confidential material
- Minimum typing speed 45 words per minute
- Valid Alabama driver’s license
- Current automobile liability insurance
- CPCS certification required within 5 years of employment to position
- Aptitudes
- Excellent verbal and written communication skills
- Accuracy and neatness in work habits
- Professional appearance
- Machines, Tools and Equipment Required to Operate
- Telephone System
- Automated Answering System
- Copier
- Personal computer and printer
- Transcription Equipment
- FAX machine
WORKING CONDITIONS
- Interpersonal Relationships
- Contact with others via telephone, email, face to face
- May periodically encounter unpleasant individuals
- Individual and team work
- Writes and sends letters and memos via mail and electronic mail
- Physical Work Conditions
- Light work-lifting up to 20 pounds with frequent carrying of up to 10 pounds.
- Significant sitting and walking
- Involves stair climbing, stooping and crouching, reaching and keyboarding
- Vision and hearing normal to correctable to normal
- More than 95% of work day is spent indoors in climate controlled environment
- Able to perform the duties with or without reasonable accommodation
- Hearing and vision must be normal or corrected to within normal range.
- Physical presence on site is essential
- Structural Job Characteristics
- Works 40 hours per week
- Self-motivated and independent work
- Daily work with departmental software
- Environment structured with requirement to follow processes exactly
- Large degree of variability in daily work
- Monthly deadlines must be met
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