Responsible for performing a variety of duties in complex portfolios to purchase material, equipment and supplies according to established Health System policies and procedures. With the guiding principles of cost, quality, delivery, for the right item at the right time, the Buyer will take direction from the Sourcing and Contracting Manager and/or Senior Contract Specialist. Role will perform all activities according to department policies and procedures and will ensure appropriate sourcing through the GPO partners. The role will also be responsible for assisting in developing sourcing strategies by portfolio and ensuring alignment to GPO affiliate sourcing strategies, projects and initiatives within commodities.

1. Assuring timely release of manual and electronic orders of all supplies and equipment for all entities while ensuring proper freight mode is selected per departmental policies and procedures.
2. Appropriate and timely completion of returns and credits for products, equipment and equipment repairs.
3. Actively communicating status updates to end customers until all are fully resolved.
4. Facilitating product conversions and standardization according to SC policies and procedures.
5. Collaborate with interdepartmental staff and managers, vendors, contractors, and related committees to identify material and service needs, solve problems, educate and promote good practices and improve work processes utilizing lean concepts.
6. Engaging in process improvement related activities such as Lean principles, operational and clinical resource management opportunities that improve efficiency while maintaining or enhancing the quality of patient care.
7. Achieves organizational goals and competencies set forth for them.
8. Assists in orientation of other Buyers as needed.
9. Actively participates in fostering collaboration within and across Supply Chain Department.
10. Providing accurate information to set up a new item.
11. Performing daily maintenance in MMIS system to include template creation, modification and price updates. Utilize additional reports to monitor tools to assist with other discrepancies.
12. Collaborating with Shipping and Receiving to ensure orders are received and processed timely for payment by Accounts Payable. Hold vendors to contracted Terms and Conditions as it relates to delivery.
13. Collaborating with Accounts Payable to ensure all outstanding items are processed by end of each month.
14. Managing resolution of day to day Buyer messages due to price, unit of measure or receiving discrepancies as per departmental policies and procedures.
15. Manage expense as it relates to minimum order fees, break fees and additional shipping and/or handling fees. Understand and utilize Optifreight inbound shipping program.
16. Assisting the Contract Specialists with managing supplier relationships and quality performance through such avenues as quarterly business reviews, quality assessments, etc.
17. Participate in projects team and attend meetings as assigned.
18. Provides excellent customer service and teamwork to all parties involved in the sourcing and contracting process.
19. Responsible for utilization of GHX software solutions to enhance efficiency of the essential functions of the Buyer position.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED

Must possess high school diploma or equivalent. Associates degree preferred. Two to four years Supply Chain experience preferred, healthcare experience preferred. Excellent verbal and written skills as well as interpersonal relationship and customer service skills are required.  Experience using front office personal computer applications also required.  Must be able to read, write legibly, speak and comprehend English.

WORKING CONDITIONS

Environmental

May be in proximity of pallet jacks and other inventory transport equipment on occasion, so must be aware of surroundings.

Physical

S-Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Physical presence onsite is essential.  Hearing and vision must be normal or corrected to within normal range.  Able to perform the duties with or without reasonable accommodation.

Psychological

Frequent contact with others.. Must be able to interact with the vendor community and internal customers .Frequent use of electronic mail and face-to-face discussions. Occasional sending of memos and letters. Frequent telephone conversations with vendors and internal customers.